1st delivery attempt of sofa bought from Littlewoods said Arrow had delivered it and had an electronic signature. This turned out to be a lie of course as I have a door camera and no one came to the door. Forward to a week later and expecting my delivery as I had tracked it and I was next on the route. However no one came Cue phone call from Arrow custmer services to tell me unfortunately the delivery men could not find my sofa on the van so it had not been loaded on. Really !!! does no one check the loading .Needless to say I have cancelled my order with Littlewoods and it will be up to them to find out where the sofa actually is. Arrowxl is a terrible company