Single bed due on 14 Feb. No time slot. At 7.30am that morning I received a text saying they needed more information before they could deliver. Told me that once it was tagged back into the warehouse in Worcester they would attempt the delivery. Promise of 24hrs notice was made. A week of phone calls later nothing had arrived. This morning, whilst driving on business I was phoned by the driver to say that he would bring the bed in an hour. The delivery driver assured me that the beds had been tagged into the Launceston warehouse and notice sent to Arrow XL. I will never order anything that has to be delivered by Arrow again.