If I could give this service 0 stars, I would. The drivers in Essex area on 25th July 2019, Neil & his work mate should be sacked. I was not at home for the delivery but my Dad was, & the way they treated my Father was awful & attitude was fowl. We'd ordered a delivery for new mattress & collection of old mattress & bed which they refused to take. They actually took pictures of my Dad trying to remove and give them the old mattress after they refused, my Dad has heart & kidney problems so to know this, I am absolutely furious! He contacted me in a right state. Everything has been recorded on our CCTV with the disgusting nature of these two drivers. I hope your lives are worth living treating people with such disrespect! - Get yourself friendlier staff who actually do their job!