Wasted my day waiting for these amateurs. 08:45-10:45 delivery slot not met so spent rest of the day trying to contact them. Being told "driver is delayed" and "its still coming but drivers tracking device not working they are working from paper"
I understand sometimes things dont go to plan but at least keep the customer updated rather than hanging on wasting more time.
In the future I will avoid ArrowXL and the companies who use their poor service.