Not the first time I've had dealing with this shambles of a company. 06/09 I was asked to schedule my delivery. I did so for 10/09. 10/09 I receive a text: "Due to issue within our warehouse the stock could not be located to load for delivery today. We are working on resolving the issue and will contact you as soon as we have an update." A logistics company LOST A PARCEL in their own warehouse - on the day it was due to be delivered. Based on reviews here, this is happening so frequently you would wonder why any reputable company would choose to use this one to deliver anything.