I am an 19 year old college student. Ausurion is an awful company, disconnected phone calls multiple times, charged me twice for 250 dollars when i was told id be charged one time. I was on the phone for a total of 10 hours between three days of trying to get my problem solved and it still wasn’t fixed. Terrible terrible business do not go to them. Also when waiting replacement phone the phone they sent me had damage on it when i received it.