Asurion through Verizon Samsung S23 Ultra battery expanded inside and forced the case open. For $99.00 Asurion sent a replacement phone but they were unable to properly transfer an app I needed and was unwilling to lose. Because of this I had to take my damaged phone to an Asurion authorized repair facility and pay $264.36 for a new battery and screen out of my own pocket and have to return the phone they sent me or be charged $300 and they will lock the replacement phone serial number. So... I have paid Asurion $19 monthly for 22 months, or $418 for inaurance + $99 for Asurion to send a replacement that I could not use totaling an insurance cost of $517. So... I had to pay an Asurion repair facility $264.36 to repair my old phone and Asurion will not reimburse me for the repair cost done at their Asurion certified repair facility. Summary: Paid $517 for insurance that wasn't honored. I believe Asurion should have covered the repair cost if they were unable to successfully transfer my app to their replacement phone. Repair cost using Asurion was $517 Ins + $264.36 = $781.36. Repair cost without Asurion would have been $264.36. Savings if I didn't have Asurion would have been $517.00.