Verizon sent me to unrealistic. They broke my phone so I had to get an Asurion claim because I did not take pictures of my phone before I fave it to them. Asurion told me for two days my phone was shipped. When I received the tracking number I found it had not even shipped for the two days they told me it would arrive. They tell you anything you want to hear and then try and upsell you. They are greedy and dishonest. Verizon may lose my business if this is who they partner with.