I wish there was a way to give them a negative number.
This was a horrible experience and not worth the hassle. lies lies and more lies.
Verizon will be losing 5 loyal customers as well as 5 lines. We're done with your unprofessional uncaring approach to business. The anxiety and stress that this messy encounter caused was totally not worth it.
The only good part was the young lady who EVENTUALLY delivered the replacement phone. Nodia