worst service ever. keep saying there is a glitch in the system and cant process my claim and may take 5-7 days to hear back. talked to debra office of the president and she was the most kind however said she cant do anything other than issue a 25 dollar gift card and ill have to wait till the system is fixed to file my claim. total joke and a scam. never work with them. cant believe att allows a partner to be this bad.