Asurion is horrible if I can give them -5 stars I would they don’t answer their calls, you wait on the phone for an hour to get connected after all these questions and they answer just to hang up. I had a claim in to get my phone fixed the rescheduled the date to fix my phone multiple times. Same day fix my ass. I waited over a week and still waiting. Can’t even talk to anyone about this problem. They look all good on the review page website because you can’t even leave a damn review. They are horrible and I am seeking a lawsuit on them. Goodluck getting your phone repaired with them. They started in 1992 and still operating in that era.