I recently used the Asurion Buy back… I recently used the Asurion Buy back service for my Samsung phone. As my phone was in excellent condition, I was confident it would pass the inspection for the full refund of the $600 they charged to my credit card, (part of the discount program with Samsung deals on the flip phone). I received confirmation that the phoned was received, inspected, and qualified for the full refund. I was told via email, that the funds would be in my account within 7 to 10 days. It's been almost 3 weeks, and no funds. I'm down a phone (which I could have sold privately) plus the $ 600 they took from my account. Be careful in trusting this company with any 'deals' they may offer, as it seems it may be leaning more to unethical cons, more than legitimate business offers! & yes, I have contacted them multiple times, only to be told it's been looked at.