First time I’ve ever signed up or use this service before, but I figured I would give it a shot and the product I had a problem was was my brand new HP printer after one day I could not get it to connect to the Internet. I got on the phone and called Asurion Right away. I got somebody. They spent over an hour with me on the phone, taking control of my computer and took care of my problem so I did not have to return this item to the store. I am so overwhelmingly happy with this company.
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