Asurion has never sent back my 300 dollars for sending back an old phone for credit of a new phone . They took the old phone back and have yet to send me a refund credit for receiving my phone . They first said it was sent as a credit whitch I never received. Then they said the would credit my visa which never happened. This last time I tried to ge back money is that they would send me a check refund. This has be going on since March everyone blames it on a different department…. They suck and lie straight to your face .