I have a computer I bought from Costco, and I called them they took my laptop and "fixed" it. But I got it back with the same problem. So when we called they asked us to fill out a form which I did and gave my receipt but they said they need a real copy of the receipt giving me a hard time and they have done the same thing before when I called about my other device. They are a total scam trying to waste your time.
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