Put a claim in, then went to the specific location they told me to go to. They only had 1 inner screen for my phone. The imei number was not correct in there system, so I was told to call asurion, which is who the ubreakifix is partnered with that I was told to go to. They corrected the number, but because the screen for my repair was on the 1st work order, they acted as if it was an act of congress to get it corrected. So basically I was told I could not get my phone fixed because of am error on there part, but I could pay 275.00 to get a replacement phone. Hours and gas spent driving there, for nothing.