HAD PROBLEMS WITH A PRINTER AND TRIED TO GET WARRANTY REPLACEMENT. SENT ME A BLANK SHIPPING LABEL FOR PRODUCT RETURN. WHEN I CALLED BACK THEY DID NOT SENT ME A REPLACEMENT IN SPITE OF CLAIMING THEY DID. HAD TO CALL BACK REPEATEDLY. GOT HUNG UP ON AND KEPT WAITING FOR A SUPERVISOR. RIDICULOUS. ANOTHER TIME THEY WERE SUPPOSED TO HELP WITH TECH SUPPORT AND INSTEAD REFERRED ME TO THE PRODUCT MANUFACTURER.