ASURION IS BY FAR THE WORST TYPE OF INSURANCE , THEY BROUGHT ME A NEW PHONE AND CUT OFF MY OTHER PHONE FOR THE NEW PHONE TO NOT WORK AT ALL AND I ASKED THEM TO COME FIX THE PROBLEM AND THEY TOLD ME RO SUBMIT A NEW CLAIM AND WAIT 24 HOURS , I HAVE NO ACCESS TO ANY PHONE , SERVICE OFF AND I WORK ON MY PHONE. HIGHLY RECOMMEND APPLE CARE AND NOT THIS TRASH INSURANCE