Extremely poor service would give a -100 if that was an option. They were supposed to collect a faulty item from room as both items weighed 73kg and 55kg respectively and deliver replacement items weighing the same to room of choice. When arrived they refused to deliver items to the room or collect faulty items. I argued with them and their company. They said would only deliver to hallway which they didn't even do. Disgusting service. They left and shoved the heavy items through my front door and left it so I couldn't get out or close my front door. They couldn't care less and left. If you ever get home delivery make sure it is not from this company. Absolutely disgusting. Left my house unsecured because couldn't close front door and basically fire hazard because I couldn't get out. Useless company. Future customers do not use. Always ask who is delivering and if this company BJS is the delivery company refuse to accept. Extremely poor customer service. I didn't get a choice on delivery company but I have definitely noted this one and will point blankly refuse to buy from any company that uses BJS as their delivery service.