Disgusting, deceitful, shambles of a company. Item was supposed to be delivered on 30th November. Received a text to say driver unwell. Rescheduled for 4th December, received a message to say the item hadn’t been loaded on to the truck. Rescheduled for today and received an email to say the driver had a family emergency. The drivers seem to have a lot of bad luck don’t they 🤔. Does anyone know where the depot is as at this point I want to retrieve it myself. This is todays alleged excuse
Good Evening, Regretfully, we are unable to fulfil your order today as the team allocated to the route has a family emergency. We are sorry that we have let you down; please be assured that we have explored all alternative options available to us but are unable to offer a solution at such short notice. We appreciate your understanding in this matter and we can reschedule for Wednesday 11/12 of this week if that is convenient for you.
5 months ago
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