Disappointing Experience with Purus Life and BJS Delivery I am extremely disappointed with the service provided by Purus Life and their delivery partner, BJS. The communication was abysmal, with countless phone calls and messages leading nowhere. After being instructed to wait for a delivery time slot confirmation to change the delivery date, I was then informed that I had missed the 24-hour cut-off point, resulting in a £35 rescheduling fee. This appears to be a deliberate strategy to generate extra income from customers. The customer service was unhelpful and failed to address my concerns. I would advise others to think twice before ordering from Purus Life and dealing with BJS. This experience has been incredibly frustrating and disappointing.