I was told my delivery would be picked up by DoorDash which it was and it showed it was on route to my house to be delivered and never made it. Called Member Services 4 times to which I got the complete run around and one gentleman had the nerve to answer the phone and act like I was bothering him to tell me he is too busy. My first time ordering online and my last. Then finally I get a manager and she tells me I have to wait 3-7 business days to get refunded. They’re horrible, oh and no one knows what happened to the order that was picked up because the person who picked it up didn’t report he cancelled the delivery. Kim was the only one willing to figure everything out for me.