October 2024 Worst delivery service, extremely rude and incompetent drivers. Arrived early before we had old appliance ready for removal, refused to wait 20mins (which was the actual time they were due to arrive) to allow us to disconnect and took the new appliance back! One in particular was really rude while the other did apologise. The 'supervisor' on the telephone was just as rude as the driver. Needless to say I have cancelled the order and will not use Appliances direct due to them using BJS as the delivery company. Appliances direct to be fair were great pre sale and handling my refund. Pity the delivery was below par.