I had an extremely bad experience with BJS Two-Man Delivery, and their handling of the situation has been nothing but frustrating. My delivery was scheduled for December 9, 2024, between 1:00 PM and 4:00 PM. (The time slot was never discussed with me—I was simply notified via text on Sunday evening!) At 12:25 PM, I received a call from the courier. Since I was at work, I requested the delivery be delayed until 4:30 PM. Despite this, no one followed up, and I only managed to contact their office at 1:27 PM. I was informed verbally that my delivery had been "rescheduled," without any proper explanation or prior notification. I left work early—risking my professional reputation—to ensure I would be home. I was back by 1:30 PM, but the delivery never arrived. My property is monitored by CCTV, and no one came to my door. To make matters worse, the company blamed "adverse weather conditions," despite the fact that there was no rain or storm in Portsmouth that day. Now, instead of accepting responsibility, they are insisting that the issue was my fault. This is not only unfair but shows a complete lack of accountability on their part. This company demonstrates unprofessionalism, poor communication, and a refusal to take responsibility for their mistakes. I have had to request compensation for my wasted time and lost wages, and I strongly advise others to avoid using BJS Two-Man Delivery. They are unreliable, untrustworthy, and unwilling to resolve issues