Downright shameful behaviour by Booking.com
We booked and paid for an airport taxi with Booking.com to take us home from the airport after a holiday. Due to a delayed flight our arrival was later than expected. We informed Booking.com and the contracted taxi provider as soon as we knew of the delay. We expected the taxi provider to be flexible. But Booking.com cancelled the taxi and refused to refund us. We are very angry. Just thought other people should know what they might do to you.
10 months ago
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