absolutely scumbag company anyone thinking of booking with this outfit then please look elsewhere! We booked an hotel and they set a fake email up and booked a second room under the same name! After calling 6 times and spending hours on the phone they refused to cancel The second room! Asked us to provide the pin code which had gone to the dummy account that they had set up themselves. Then when asked for all bank card info to be removed from there records and they refused to remove them, I explained by law they have to but they still refused! The management refused to speak to us on the phone and the poor agent who dealt with it didn't have a clue what to do! BE AWARE THIS COMPANY ARE CON ARTISTS AND SHOULD AHNG THERE HEADS IN SHAME!! To top it off request a Sars request for the call and this was refused! As a result of this I can now request a court order By far the worst company I've ever had dealings with Oh my god it gets worse we called back after 1 hour 30 mins on one call after the agent left the call to be again only to be hung up on! Everyone needs to read this and never ever book with this company! If after reading this then it's at your own risk this is not a joke and this is serious! We've had to call our bank to cancel our bank card after all this I really hope this review is seen by everybody and you all please please please take note