SCAM WEBSITE. Untrustworthy company, and terrible customer service.
I bought 4 chairs on sale on Oct 23. I asked whether the delivery could be delayed, and they confirmed it, twice. I got a text message last night only saying that the payment had been refunded. If I hadn't emailed, called, and chatted with customer service, I would have not known what happened. They argue two different reasons (covid restrictions and T&C of sale, depending on who you talk to), that in any case the sale representative should have informed me but was unaware of at the time of the purchase. I asked to buy the same product at the original price but they now tell me it I have to buy it at the new price (which is double), and will not take responsibility for the mistake. They could contacted me to change the delivery date, too, but did not.
4 years ago
bykallevig.com has a
3.5
average rating
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116
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