Our chairs were not dispatched on time, the website said next day delivery and this wasn’t fulfilled even though delivery fees are extortionate. The courier sent an email telling us to expect delivery on a Tuesday. Waited in all day and they didn’t appear. They sent another email the next day to say it will arrive that day. Due to work commitments we were not home to receive the parcel, so they delivery driver took it upon himself to throw it over the garden fence. Goods in the excess of £500 just casually tossed over the fence. The company then sent us a picture to show us that it had been delivered. After making a complaint I was informed that they have had numerous issues before with this courier but rather than change them to prevent further issues to customers they were going to investigate?!? Not happy at all! I wouldn’t purchase from them again.