Made order on 26th Oct and had to pay over £50 for delivery of 4 chairs promised within the week. Got final chair delivered yesterday and the other 3 only delivered a couple of day's ago. Terrible customer service on all issues to do with delivery and astronomical fees charged for delivery which would be only marginally more expensive to (dare i say it) have bought identical chairs via Amazon where at least they have a decent customer service. The only reason i didn't buy these on Amazon is that i try to support the little guy. The independents but when we get treated like this then i won't be doing so again. Chair quality - okay - wood easily scratched so not sure they are durable as just varnished cheap wood made to look quality.