Mixed results - I ordered 3 chairs on the 23rd June and received them 7 days later - not quite the 3 day delivery time the website promised on the product page for that chair, but not too bad and we like the chairs. Hence we then ordered another 3 of the same chairs on 30th June (based on the same promised delivery date on the product page) and heard nothing for a week so chased the order status. I was then told it would be at least 4 more weeks for delivery as they were out of stock in Ireland and the chairs were being shipped from their overseas factory. Obviously I was a little frustrated at this as the page for that chair clearly said a 3 day delivery time, plus they force you to pay a 'premium' delivery charge of £49 - makes sense when the delivery time is a few days but several weeks definitely doesn't warrant a premium delivery charge. What is worse is that their customer service team have so far just tried to fob me off by saying there's an FAQ which states delivery times might be longer. If they'd have held their hands up and said sorry, it's much longer than advertised so we'll refund you the delivery charge then I'd have been happy and given a much better review. As it is I'd say proceed with caution and double check everything before ordering - they clearly have no scruples when it comes to showing false stock levels and fast delivery times on the product pages to hook you in and then refusing to budge when they then don't deliver. There's definitely no sense of wanting to treat their customers fairly or get repeat business, just make a quick buck, I won't be returning.