Discussed by the lack of store managers (Swindon Orbital shopping park) interest in solving a problem that was clearly not my fault. I would not recommend ID network, they still charged me although I cancelled my contract after one week. He told me I was being charged because I got PAC number myself instead of them dealing with it. Well I couldn't believe it, after 10 days of waiting and waiting and wasting hours in store to be served. They didn't know how to do it, new system etc. And calling ID network is a waste of time as they don't even know the word customer service !!!!