Upgraded my Galaxy S4 to an S6, as was the cheapest deal through Carphone Warehouse. Went in shop didn't have colour I wanted in stock, so figured I would just do it online, so next day delivery... Ordered it on a Tuesday didn't hear anything. Went online to check it said 2-3 days delivery, so left it till following Monday. Phoned them, turns out order never actually processed (will be checking my account) They ensured me next day delivery.. phoned them in afternoon they explained courier service had a lot of items out that day but would definitely be with me by 5pm Phoned courier service direct... they told me hadn't even left the local depot, so would get it out next day before 12pm. Bad service, but unfortunately going to Vodafone direct meant I had to pay more.