Never will I use this company again. Very unhelpful. When I called for assistance for a total of 3 days going back and forth to them and Vodafone because they couldn't sort the problem of swapping my phone number to my new phone, taking days to understand a simple query they should be familiar with? Then to be told I have opened a separate account and it wasn't an upgrade. Why I couldn't of been informed of this at the start I don't know, not to mention rude advisors,giggling and hanging up. I completely write off this company, customer service does not exist here ! Appalling experience