terrible customer experience at a Carphone Warehouse store, trying to buy a phone. Not the fault of the shop assistant at all but rather the tech support team and the archaic computer systems they use. The credit check came back clear but it wasn't letting the store assistant proceed with the sale due to a system error, the guy phoned tech support and we were both waiting for about 2 hours. So I look to buy a phone online. I just need to buy a phone as mine is broken, and you need a mobile number for delivery updates... they really didn't think that through, did they...