These guys are totally sales focussed. I upgraded my iPhone some 4 weeks ago and since then I have had five calls from different call centres trying to sell me a upgrade. I have told al of them "I have just done this" they all aplogise and say they will update thier records. Then today I get another call, the girl explains that she can only update her part of the system, so other departments or call centres may still call me. CRAZY - what ever happened to the single client account that was client driven and updated, surely in todas modern IT system this is posible, if they can cant protect your data from being hacked, then maybe is good its not up to date!!!!! DONT CALL ME AGAIN, and I bet they wont ever respond to this post ANGRY OF HAVANNAH