Honestly the worst customer service I have ever encountered. I took out two sim cards with ID in Oct , they were incompatible with the phones so I rang to cancel them. Two months later they send letters requesting payments of outstanding balances which I have paid just to close the accounts for good. My real problem is the two phone calls that I had to make of which in total I was left on hold for over 10 mins, I have no idea what the operators were actually doing in this time. I work in Customer Services and would not dream of placing people on hold.
9 years ago
Carphone Warehouse has a
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