My daughters phone stopped working in January 2016, took it back to Carphone who sent it away. Two weeks later she was told it was water damage, they said even steam from bathroom or kettle could damage the phone. My daughter asked for the phone back, long delay then carphone said they would give her a new phone. She received the new phone 16th March 2016. Not once did they phone her, she always had to chase them. No compensation and she has had to pay the phone bill for three months. Stay away form this company.
9 years ago
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