Worst service ever. No phone after 6 days as it didn't arrive in parcel, only charger! Called 6 times. Cut off 4 times - twice they couldn't deal with it and had to get someone to call me. No one did. Called again after weekend - tried to make a complaint but told manager busy hen phone went dead. Called again - got Indian call centre again and when I asked to be put through to do a survey on shocking customer survey phone went dead again. I cannot get a UK number to speak to someone of authority so instead I drove to a shop. They then called a dept in the UK and sorted my problem of missing phone in 2 mins. I will never ever use them for anything again which is a Shane as their UK sales office was excellent.