Ordered a phone from CPW, and it was sent via DPD next day delivery. The phone apparently was delivered to my address but signed for by a person i do not know at my address, (This did not happen) phone rental is being charged to my account and I do not have the phone, car phone warehouse customer service keep cutting me off when I call, and I have asked to speak to a manager on 10 occasions with no call back, staff have laughed at me on the phone and I have requested all telephone conversations to be sent to me under the freedom of information act and no calls sent to me, feel completely done over and don't know what to do, I have no phone and a 24 month contract to worry about. Surely this isn't right, I have spent hours of time on the phone with them, if your buying a phone you will get Great service, once purchased after service is non excitant, please reconsider supplier if purchasing new phone, this whole situation has made me ill.
8 years ago
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