Miss sold a contract. Asked for capped and was ensured it was. Raised a complaint which was internally handled by the Worthing store. Let's say the investigation was conducted by a very aggressive and rude lady. When I took a call to try and explain what occurred when I was sold the contract she shouted and spoke over me. She presented her case and no facts or my statement mattered to customer services. Have to now take case to trading standards. Complete fracard of a company
8 years ago
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