Popped to update my phone at the Basildon store (inside Currys) this evening, I always go here as always very efficient. It took longer than normal as I asked the guy if he could transfer all my photos etc over from my old phone as I didn't know how to do it. It took longer than it normally does and in fact they went home nearly an hour after they should have just so they could get it done for me as it is my business phone. Would like to say a thank you to Andrew and Abdul for sorting my phone and also to the manager of Currys as he had to stay behind also. Brilliant customer service and would definitely go back here but will go in the morning next time so I don't make them late going home. Apologies to you all and thanks again.