Telephone sales guy sold me an iPhone with a new number . EE refused to help and transfer my number. Took phone back to CW, received refund for handset BUT CW didn't inform EE of cancellation. EE sent debt letters to old address [ CW hadn't updated on their system] EE marked my credit file. Took over a year to resolve in which time I have been verbally abused in CW shop, spoken to at lease 20 staff at EE and CW [ no-one took ownership and blamed each other] I would never ever ever use CW again
8 years ago
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