Abismal service. Called in to Sheffield Meadowhall branch for my first ever smartphone. Explained I was unsure what to do and was recommended a Samsung J3 as being simple to use. Four days later when it would still not work I took it back to CW at Meadowhall where the assistant just picked it up, dialled a number and said "Well it's ok now". I came home (a 26 mile round trip) to find the phone was still not working so I called the provider ID Mobile to be told there was no service in my home area! CW are apalling. Surely this should be a basic check. I now have to go back again to get the provider changed. I will never use CW again they are disinterested and useless.