Looked at their website saying that if not satisfied could exchange hand sets within 14 days. Had galaxy s6 but tried an iPhone 7. Couldn't get on with it so went back to change for a galaxy s7. Was told that because I took out an early upgrade they wouldn't exchange. When I asked why I had not been told this at the time their basic attitude was it not their problem. If you want an upgrade my advice is to go elsewhere to take out a contract.
8 years ago
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