I ordered a phone and all I received was a SIM card! Carphone Warehouse have acknowledged this through their appalling Customer 'Service' but three weeks later I have still yet to receive a refund. Because I was so upset at the start of this process I asked to lodge a complaint. The Customer service advisor said that it had been lodged but she had no idea what I was complaining about! Then she hung up on me! I have been with this company three years prior. NEVER use this company unless you have time, effort and money to burn.
8 years ago
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