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Alison
I am so disappointed in the service received from carphone warehouse. I ordered a new phone and signed up to a 2 year contract with next day delivery. Four days and several calls and emails later I still have no idea when the phone will be delivered. I have tried to cancel the order but have been told I can't. So far I have been told (in the order below): *I'll receive the phone on 16th April *The order has been delayed due to a PAC issue *I'll receive the order on Tuesday 18th April *The phone is out of stock *I 'might' receive the order on Sunday 23rd April *I should receive the order on Thursday 20th April *I should receive the order on Saturday 22nd April I have given up! When I do get the phone it will be returned and the contract cancelled.
8 years ago
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Carphone Warehouse has a 1.6 average rating from 1,635 reviews