I am so disappointed in the service received from carphone warehouse. I ordered a new phone and signed up to a 2 year contract with next day delivery. Four days and several calls and emails later I still have no idea when the phone will be delivered. I have tried to cancel the order but have been told I can't. So far I have been told (in the order below):
*I'll receive the phone on 16th April
*The order has been delayed due to a PAC issue
*I'll receive the order on Tuesday 18th April
*The phone is out of stock
*I 'might' receive the order on Sunday 23rd April
*I should receive the order on Thursday 20th April
*I should receive the order on Saturday 22nd April
I have given up! When I do get the phone it will be returned and the contract cancelled.
8 years ago
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