Patronising/Smug and Dosile sales staff. "Nipped" in here the other day and was dealt with by Jes. Next thing I know I'm getting asked a ridiculous amount of unnecessary questions AND how much my sky broadband bill costs and shes signing me up to a sky tv contract because in her words "They will ring me in a few days and I can say I want to cancel anyway"!!! Erm, what happened to the days when you walked into a phone shopped and actually walked out with a phone!!!!? She was dosile and patronising to say the least. Not remotely interested in my needs as a customer but rather bumping up my package to what she wanted. I happily walked away empty handed and abruptly with the intention of buying a phone ONLINE knowing for starters it's; 1) What I want to buy 2) What I want to spend 3) Cheaper than Carphone Warehouse 4) Easier than Carphone Warehouse 5) Quicker than Carphone Warehouse 6) Not judgemental on my abilty to afford the cost of a handset (Yes Jes I can afford it FYI) Well done Jes with playing your part in the demise of highstreet shopping. Oh and on top of all that....coincidently I have received 6 calls from a cold calling mobile phone company asking me to buy from them so they clearly don't keep your details secure. So as you can tell, my experiance was........ lovely.......... .......................................