Absolutely disgraceful, I took out a 24 month contract I had a phonecall in April saying my contract is actually up and I can upgrade ( I knew it was coming up) Excellent they found me an upgrade then informed me if I changed from vodafone to o2 it will be even cheaper. Went ahead then got told I might have a small fee to be vodafone for leaving but got told I would be saving a lot over the next 2 years. I contacted Vodafone personally straight away and got told my contract was not up and I had two months left so I was left with no choice but to pay vodafone for the next two months along side my new contract which carphone warehouse sold me!!! Its now July and i'm still paying BOTH CONTRACTS!! I hardly even use my phone my older phone has been in a box for 3 months. I've rang carphone and they do not care at all, I got told to contact vodafone again!! CARPHONE WAREHOUSE TAKE NO RESPONSIBLY FOR MISS SELLING A UPGRADE/NEW CONTACT UNDER FALSE PRETENSES IT HAS COST ME OVER £70 FOR 3 MONTHS!! WILL NEVER USE THIS COMPANY AGAIN OR EVER RECOMMEND THEM