Pre ordered an I phoneX from CPW and was assured it would be delivered to my local store (Newtownards) today 3rd Nov. I went into the store and asked if it had been delivered. One person said that the DPD delivery had not been yet, meanwhile another started looking through a load of phones behind the counter, they couldn't find my phone stood up and said it hadn't come in on this mornings delivery. Was there or wasn't there a delivery? I was told to call back later which I did only to be told that it had not come in on the mornings delivery which was prior to my first visit. Before I visited the store the second time I tried to ring to save me a journey, no answer, I knew this wasn't a busy store so before entering it I called the number again, three people were working in the store none of which was with a customer when I phoned, not one of them made any effort to answer the phone. I have now been told the phone will be here next week and they will call me to let me know when. I wont be holding my breath. I think they just promise customers things to get the orders knowing they cant fulfill their promises. A very poor company to deal with! I should have read reviews before dealing with them.