Ordered phones for Christmas presents. Was told when ordered they would be available before Christmas. They weren't - delivery problems to store. I wanted to cancel and re-purchase from in-store stock, but wasn't able to do this. Conflicting advice from different people in Carphone Warehouse. Wasted a lot of my time and a total lack of customer focus. Even their complaints process doesn't let the customer know the outcome!
7 years ago
Carphone Warehouse has a
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